Transparency is essential when managing client campaigns. Every order placed on Rubotovh.in—whether through the web dashboard or via POST /api/v2—tracks live delivery telemetry including Start Count, Remains, and automated refund states.
1. Complete Dictionary of SMM Order Statuses
| Order Status | What It Means | Balance & Refund Behavior |
|---|---|---|
| Pending | Your order has been created and queued for instant dispatch to the delivery node. | Full order amount is reserved. |
| Processing / In Progress | The upstream server has captured the initial Start Count and is actively delivering engagement. |
Active delivery in progress. |
| Completed | Remains has reached 0 and the full ordered quantity has been delivered. |
Eligible for Refill if supported by the service. |
| Partial | Delivery stopped early (e.g., due to a platform limit); part of the quantity was delivered. | Automatic Pro-Rata Refund: You are automatically refunded for the exact undelivered Remains quantity. |
| Canceled / Refunded | The order could not be fulfilled (e.g., private account or invalid link). | 100% Automatic Refund credited directly back to your wallet balance. |
2. How Automatic Partial Refunds Are Calculated
If you order 10,000 units for $1.00 and the order finishes with a Partial status and Remains = 3,000 (meaning 7,000 units were delivered), Rubotovh's automated status engine immediately credits $0.30 back to your account balance and logs a + entry in your Transaction Ledger.
